Reviews

So happy to still be here after 5 great years ! This building has it all ! Great location, friendly staff, and maintenance responds quickly to problems. Plus beautiful views of the city. What more could anyone ask for ? I highly recommend the apartments at 14 W. Elm.

Throughout my years living at 14 West there's many pros and a few cons. Starting with the pros, location is excellent in the heart of downtown Surrounded by shopping, many restaurants, a variety of grocery stores. You have everything you need at your fingertips. Another is transportation, you have cta buses and the red line within walking distance of your door. The staff is very friendly and helpful giving you that family vibe. Maintenance needs always answered in a timely manner not to include they always go the extra mile. Now for the cons, cleanliness needs some reviewing. A few suggestions would be, keeping the building up even when housekeeper is not here on her days off, or after all staff is gone. Another suggestion would be more priorities for the doorman since some of his duties have been relieved. Example cleaning front door glass making sure elevators are clean. Leaving the lobby in tip top throughout the night. Those are just a few suggestions that I have noticed throughout my time living here that need reviewing. Other than that once these things are focused on it would add to the greatness that 14 west already has.

I move in January and the staff have been very nice and professional John very caring as well as professional Oliver and BiAnca I'm glad to be part if this building keep up the good work team.

I've lived here for nearly six years, and have been very happy with my experience. The building has everything I need: a friendly staff that always goes the extra mile, a prompt, professional maintenance team, laundry facilities, a gym, a rooftop deck, grills, and more. It also has the best location, being in the heart of the Gold Coast with easy access to all of Chicago's finest dining, shopping, clubs, and entertainment. All of this comes at an excellent price for a neighborhood known for its million-dollar row houses and five-star restaurants.

Location is great, 2 minute walk to the L and Jewel. Staff is great, super quick on responses or maintenance requests and Greg the doorman is awesome! Rooftop is great during the summer with grills and a great view. First and only apartment in Chicago!

I have been living here for two and half years and it has been a good experience. The place is at a great location with affordable rates. During my time, I have seen the management change twice. However, the current building manager, John, is absolutely fantastic. The entire staff under him has been great. The building can do some improvements on the Gym and heating system. But overall the apartment, services and location make it a good place to rent and value for money.

I've lived here 6 years and this is a great building. GREAT staff from the office and maintenance and great location! The office staff really works hard to get residents together and show appreciation - from big events, morning breakfast, etc. THANK YOU 14 w elm!

I’ve lived here for 6 years and just can’t bring myself to move anywhere else. The location is perfection and staff is beyond fabulous! The office and maintenance staff are the best!

this has been my first and only apartment in chicago and i'm on year 3 of living here. greg the doorman is THE MAN! honestly at this point, he's more of a friend than a doorman. john the property manager is the nicest person in the world. everyone in the office is so friendly and helpful. the maintenance workers are great and attend to things basically the day you need it done. the building frequently throws mixers for its residents and occasionally a restaurant or company will be handing out free food in the lobby. the building itself often provides donuts and coffee on the weekends. this building is in the middle of everything! you're close to the lake, the viagra triangle, the red line, old town, division street bars, etc... the rooftop deck is pretty sweet. I wish i took more advantage of it this summer.

Great location. Apartment appliances are in great shape. Maintenance is always efficient and gets repairs done fast.

A few months ago, my boyfriend and I moved to 14 West Elm from St. Louis, Missouri, and our experience has been phenomenal. The staff is friendly, helpful and understanding, and they even organize social events for all the residents. The amenities are also great. We love using the spacious fitness center and grilling on the rooftop, which has a gorgeous view. At first, we were a bit nervous about moving to Chicago, but 14 West Elm has made it feel like home!

First off, I’d like to take the time to comment on the front office team along with the management. They’ve been nothing but cooperative to any single one of requests! Anything that I’ve had an issue with regarding my unit or something else in the building they’ve been on top of with great response time! I love the staff here at 14 W Elm:) The doorman, Greg is just as helpful as them.. Super helpful and friendly, he should be promoted into the team!!!

Staff are so friendly and helpful! And please please please turn on the heater for us soon, it's so cold lol.

The application process was simple and move in was a breeze. The biggest seller for me was the location of this apartment! It is near great places to eat, shop, nightlife, and more. The amount of space you get for the price is a great value, especially for the Gold Coast. The apartment staff is very nice and maintenance is quick to respond to any need. Another plus of this apartment complex is all the activities they plan for residences. Being new to Chicago I have enjoyed going to the events the apartment has planned and meeting some of my neighbors. I love being a resident of 14 West Elm!

The location is great right next to Rush street and Division. Red line stop is only two blocks away. The new Jewel is right next to the Red line stop. Staff is very friendly and helpful. Rooftop offers amazing views looking north.

This is one of the best places we have ever lived!! The staff and owners are incredible! John and Olivia have really brought a great sense of community to the building. You will not regret making the choice to live here! The apartments are bright and spacious, the rooftop is incredible with the lake views and gas grills and the atmosphere is very comfortable and welcoming. We love 14 West Elm!